Airport Meet & Assist Services

Abu Dhabi International Airport Arrivals

  1. How to book (Etihad Airways Passengers)

    For Etihad Airways guests wishing to book assistance from the aircraft, through immigration and out to the Arrivals Hall of Abu Dhabi International Airport, Etihad Meet & Assist Service offers 2 levels of unrivalled service.

    Gold Service AED200 / US$55
    • Individual VIP Meet & Assist at the aerobridge upon arrival.
    • Guest will be escorted through the immigration and baggage clearance formalities - “Fast Track”.
    • Porterage at the baggage belt in arrivals
    • Escorted to vehicle
    Silver Service AED100 / US$27
    • Personal welcome on arrival at Abu Dhabi International Airport (1 staff for 2 to 5 guests).
    • Staff will meet you at the arrival gate lounge or bus disembarkation point.

    Book at least 48 hours ahead of arrival as bookings made less than this will not be accepted.

    Book your Etihad Airways Meet & Assist service at the following link: -

  2. How to book (Non-Etihad Airways Passengers)

    Passengers holding flight tickets other than Etihad Airways can book the ‘PearlAssist’ meet and assist service through the airport at the following link: -

  3. Dubai International Airport Arrivals

    Participants choosing to arrive at Dubai International Airport can book their Meet & Assist services through ‘Marhaba Services’ at the following link: -